Privacy Policy
At Coairo, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, coairo.com and purchase our products
1. Information We Collect
When you visit our site or make a purchase, we may collect certain personal details, such as your name, mailing or delivery address, email, phone number, account name, and other information you provide at checkout or when creating an account.
We use this information to identify you. You can also opt in to receive our newsletter and promotional emails.
Coairo may also gather information automatically when you use our site, including your username, log files, device ID, IP address, and data from cookies and other tracking tools. For more details, please refer to the Coairo Policy.
2. How We Use Your Information
We generally use the order information we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipment, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:
· Contact you;
· Review orders to detect potential risks or fraud;
· Personalize your experience (your information helps us better meet your individual needs);
· Improve our website and your shopping experience (we continually strive to enhance our website offerings based on the information and feedback we receive from you);
· Improve customer service (your information helps us respond to your customer service requests and support needs more effectively);
· Process transactions, including executing your payments and delivering purchased products or requested services;
Administer contests, special promotions, surveys, events, or other website features;
· Send periodic emails and text messages. The email address you provide for order processing may be used to send you important information and updates regarding your order, as well as occasional company news, updates, related product or service information, etc.;
3. Disclosure of Your Information
We may disclose information within the Coairo family of companies to provide services, operate our business, and enhance our services and your customer experience.
We select certain third-party vendors to assist us in providing our services and supporting business operations. We may give these vendors access to, or disclose, your information as necessary for them to provide services to us. These services include customer support, payment processing, logistics and transportation, marketing, product design and development, data storage, fraud prevention, and similar services. Suppliers are permitted to use your information only to provide these services to Coairo or to fulfill relevant legal obligations.
4. Data Security
We use the SSL (Secure Sockets Layer) protocol, a highly reliable encryption-based Internet security protocol. This prevents your personal information from being tampered with, changed, used, or accessed by unauthorized persons.
You can be assured that the information you provide to us will only be used as described in this Privacy Policy, and only qualified employees, agents, and authorized third parties will have access to it. These parties also bear the responsibility and obligation to protect any information provided to them and use it only for necessary transactions.
Unfortunately, transmitting information over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of data transmitted to our website.
5. Cookies and Other Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and activities on our website. You can set your browser to refuse all or some cookies, or to alert you when cookies are sent. However, if you choose to reject cookies, certain parts of our website or features within our applications may be inaccessible.
6. Your Rights Over Your Personal Information
We respect and are committed to protecting your rights over your personal information. You can exercise the following rights regarding your personal data:
· Access and review your personal information to understand how we collect, use, and store it
· Update or correct your information to ensure it is accurate and complete
Request the deletion of your information (where allowed by law)
· Withdraw your consent to the processing or use of your personal data
You can exercise these rights by emailing us at [email protected]. We will respond to your request in a timely manner. We will take all reasonable steps to ensure that your personal data is accurate and up to date.
7. Children’s Privacy
Coairo.com does not sell products for children to purchase, nor does it knowingly collect information from children under the age of 16 without parental consent. If you are under 18, you may use Coairo.com only with the involvement of a parent or guardian.
8. Changes to Privacy Policy
If we decide to update our Privacy Policy, we will post those changes here in this Privacy Policy, on our homepage, and other places we consider appropriate so that you are informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this Privacy Policy at any time, so please check it regularly. If we make significant changes, we will notify you here, via email, or through a notice on our homepage before the changes take effect.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Address:14752 Yorba Ct, Chino, CA 91710 USA
Phone:(888) 990-7469 (Monday-Friday: 07:00AM – 4:00PM) PST
Email: [email protected]